CARRIER CONTACT INFORMATION
Agency Support: 877-707-7987
Technical Support Phone Number
Customer Service Call Center Phone Number
Claim Contacts:
First Reports Claims Call Center: (888) 313-6372
Underwriting Support
California Main Phone: (888) 263-7287
Western/Central Region: (877) 707-7987 (AZ, NV, TX, IL, OK)
Eastern Region: (800) 987-6000 (FL, GA, NJ, NY)
Agent Center Tips:
Responding to a Memo/U202
For additional resources including contact lists and training guides, please visit the Agency Community
Home Guides
Homeowners Package Options (CA)
Condominium Package Options (CA)
Homeowners Package Options (MH1.0)
Renters Package Options (MH1.0)
Condominium Package Options (MH1.0)
For state-specific home information per line of business visit this link
Auto Guides
Florida Private Passenger Auto Agency Manual
Florida Private Passenger Auto Forms
Georgia Private Passenger Auto Agency Manual
Georgia Private Passenger Auto Forms
Texas Private Passenger Auto Agency Manual
Texas Private Passenger Auto Forms
New York Private Passenger Auto Agency Manual
New York Private Passenger Auto Forms
Virginia Private Passenger Auto Agency Manual
Virginia Private Passenger Auto Forms
Mercury Homeowner Quoting Video
AgentCenter Tips - Creating and Deleting Renewal Versions
Mercury Commission Structure - Please see attached Email Template to request a commission schedule from your Mercury Rep. *Note: Commission Schedules are updated at the carrier's discretion, and schedules are provided by the carriers when changes are made.
Temporary Mercury Contacts:
Michele Stocksdale
mlstocksdale@mercuryinsurance.com
Grant Willard
PRODUCT LINES
STATES APPOINTED
AZ
NV
OK
TX