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CARRIER CONTACT INFORMATION Agency Support: 866-407-9896 For questions or issues related to claims: Claims Department Updated Office Hours: 8:00 AM - 6:00 PM CST 24/7 Support for emergency assistance remains the same Phone: 1-866-407-9896 (Option 1) Email: claims@hoaic.com For questions or issues regarding individual policies or quotes: Customer Service and Underwriting Departments Updated Hours: 8:00 AM - 6:00 PM Central Standard Time Phone: 1-866-407-9896 (UW - Option 3, CS - Option 4) Email: customerservice@hoaic.com For general agency assistance: Sales & Marketing Department Email: sales@hoaic.com For questions regarding agency licensing or producer setup: Licensing Department Email: licensing@hoaic.com Submit Producers here: Agency Producer Additions Submit Agency Updates here: Agency Update Request For agency download assistance: Support Department Email: ptssupport@hoaic.com PL Marketing Contact: Heidi Kuchta Phone: 866-407-9896 Mobile: 972-955-3978 hkuchta@hoaic.com The Agent Resources page of our website has various helpful tools including Report Access Instructions, Tips for using PTS (our rating system), and Quick Reference Guides for each state: Agent Resources Page Get the PTS Guides hoaic.com Homeowners Insurance | Contact an Agent for a Quote Get the Agent FAQs Commission Schedule: *Note: Commission Schedules are updated at the carrier's discretion, and schedules are provided by the carriers when changes are made. HOAIC Site Overview: Alabama Homeowners Nevada Homeowners New Mexico Homeowners Tennessee Homeowners Oregon Homeowners Texas Tenant Condo Guidelines Arizona Homeowners Arizona Dwelling Fire Arizona Tenant Homeowners Indiana Homeowners Oklahoma Homeowners Delaware Homeowners Iowa Homeowners Georgia Homeowners North Carolina Homeowners South Carolina Dwelling Fire South Carolina Tenant Homeowners Texas Dwelling Fire Illinois Homeowners Nebraska Homeowners Utah Homeowners South Carolina Homeowners Missouri Homeowners Wyoming Homeowners Montana Homeowners Virginia Homeowners Texas Homeowners Virginia Dwelling Fire PRODUCT LINES STATES APPOINTED AZ GA IL MO NM NV OK SC TX UT NB Appetites Carrier Help Videos

CARRIER CONTACT INFORMATION Agency Support: 800-392-2202 Contact NADA LexisNexis Risk Meter Appraisal District MapQuest TxDOT Screen Connect Senior Sales Rep: Wade Frederick 903.245.3919 wfrederick@germaniainsurance.com Germania Site Overview: Changes to Agent Email Recipients and Whitelisting *Note: Commission Schedules are updated at the carrier's discretion, and schedules are provided by the carriers when changes are made. GC_Report_Menu_Instructions .pdf Download PDF • 514KB Homeowners High Value Dwellings GFM Basic Dwelling Auto Boatowners Commercial Auto Commercial General Liability Acceptable Risks Barndominium PRODUCT LINES STATES APPOINTED TX Appetites Carrier Help Videos

CARRIER CONTACT INFORMATION Agency Support: 610.808.9499 Joe Mossbrook Program Director (610) 808-9499 jmossbrook@nsminc.com Contact HabPro *Appetite Guide * HabPro Program Overview .pdf Download PDF • 1.13MB Class A & B Risks Non-Admitted Risks Built in 1980 or Newer Commercial Property Insurance Information | HabPro Resource Page Condominiums Apartments Subsidized & LIHTC (Section 8 Developments up to 15%) Mixed-Use Buildings (up to 33% mercantile) Student Housing (up to 100%; not owned or operated by a college/university) 55+ Independent Living Communities PRODUCT LINES STATES APPOINTED Appetites Carrier Help Videos

Markel Carrier Website Contract Type: Direct Direct or Agency Bill: Direct Bill Customer Service Number: 888-500-3344 Master or Sub-Code: Master Code: 645587 (CL) (all members write under the master code) Type of Business Written: Commercial Lines - Small Business BOP, WC Writing States: 50 States Online Portal (Quote, Submit, Issue, Service): Yes - via mPortal (Commercial Lines) Monoline Products Available (Commercial): Yes Exclusive Programs (Commercial): See Below Download or Non-Download: Download Carrier Appointments: Reach out to passwords@agentsalliance.biz with contracting questions Login Credentials: Reach out to passwords@agentsalliance.biz for login & passwords if carrier portal is available. Commission Split: Subject to change based on market changes & incentives. Notes: Risks not eligible for rating via mPortal will have to be submitted via a broker for access to Markel's E&S markets Customized small business insurance programs (programs are not available in all states): Artisan Contractors Package Commercial Financial Institutions Farriers Professional Services Thimble - (GL & PL Coverage by the Month, Day, or Hour) Accident Medical Bicycle Boat Child care - Commercial Child care - in home Commercial Equine Operatons Dwelling Fire Eduational Enrichment Event Farm Property & Liability Investment Advisors Janitorial Services Lawn Care Medical Transportation Misc. E&O Pest Control Powersports (motorcycle, atv/utv, snowmobile) Private horse owners liability Workers Compensation Markel E&S must be accessed via a Broker RESOURCES

CARRIER CONTACT INFORMATION Agency Support: 800-369-4337 REChaix- Digital Brochure .pdf Download PDF • 4.66MB Hello Agents, For HVH submissions – I need a fully completed Acord 80 with all updates, security information, prior carrier history and loss information included. Kinsale also likes to have their supplemental which is attached. For CPL, Personal and Excess Umbrellas – I’m attaching those applications. I can use these with all of my markets that write the line of coverage For Jewelry Floaters – See the attached Beazley application and SOV they require Heather Moreno Senior Broker R.E. Chaix License #0726213 CA Ind. License #0B91367 Email: heatherm@rechaixinsurance.com Website: www.rechaixinsurance.com Phone: (949) 722-4177 ext 405 Fax: (949) 722-4172 Applications and Supplementals Hudson UMB Application (2023-06) .pdf Download PDF • 4.50MB Beazley PAF Application form .pdf Download PDF • 121KB Hudson XUM Application (2023-06) .pdf Download PDF • 2.27MB Hudson CPL Application (2023-06) .pdf Download PDF • 3.81MB Kinsale HVHO_Application .pdf Download PDF • 397KB Acord-80-201309-Homeowner-Application .pdf Download PDF • 584KB Beazley PAF SOV Template .xlsx Download XLSX • 21KB Personal Lines Property & Casualty Commercial Auto Garage Liability Workers Comp Environmental Marine Cannabis, CBD, & Hemp Cyber & Professional Liability Energy/Oil & Gas Artisan Contractor Non-Profit PRODUCT LINES STATES APPOINTED Appetites Carrier Help Videos

CARRIER CONTACT INFORMATION Agency Support: 801-316-4228 Contact emails: icservice@poulton.com service@CATcoverage.com Contact Us FAQ Helpful Documents Flood Earthquake Landslide PRODUCT LINES STATES APPOINTED CA FL GA KS MS NV OK Appetites Carrier Help Videos

CARRIER CONTACT INFORMATION Agency Support: 866-675-3345 Terri Seal Senior Sales Executive 512-395-7149 tseal@kemper.com Auto Home Dwelling PRODUCT LINES STATES APPOINTED AZ CA GA IL MO NV NM TX UT WI Appetites Carrier Help Videos

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Wright Flood Carrier Website Contract Type: Direct Direct or Agency Bill: Direct Bill Customer Service Number: 800-820-3242 Master or Sub-Code: Master Code: 734284 (All members write under the master code with a few exceptions) Type of Business Written: Flood Only - Commercial Lines & Personal Lines Writing States: AL, CA, CT, FL, GA, HI, LA, MD, MS, NJ, NY, NC, OH, PA, SC, TN, TX, VA & WA Online Portal (Quote, Submit, Issue, Service): Yes Monoline Products Available (Commercial): Yes Exclusive Programs (Commercial): Download or Non-Download: Non-Download Carrier Appointments: Reach out to passwords@agentsalliance.biz with contracting questions Login Credentials: Reach out to passwords@agentsalliance.biz for login & passwords if carrier portal is available. Commission Split: Subject to change based on market changes & incentives. Notes: NFIP & Excess & Private Flood insurance RESOURCES

CARRIER CONTACT INFORMATION Agency Support: 888-281-0684 Contact Us Agent Checklists and Handouts eBooks and Videos Marketing Rep: Clyde Smith 707-416-1725 clyde.smith@aon.com EZ-Flood-Coverage-Sheet .pdf Download PDF • 86KB Excess-Flood-Highlight-Sheet .pdf Download PDF • 82KB Flood Excess Flood Commercial Flood Acceptable Risks Coastal PRODUCT LINES STATES APPOINTED AL AZ AR CA CO CT DE FL GA ID IL IN IA KS LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY Appetites Carrier Help Videos